Work Experience

Social Media Trafficking Specialist
TaskUs, Remote (June 2021-Present)
  • Work cross-functionally with editorial and publishing teams to manage the day-to-day editorial calendar.
  • Publish posts across 11 social media accounts to audiences of 100,000 to 27,000,000 followers.
  • Have maintained 100% accuracy for all posts I’ve published for our client.
  • Developed a spec sheet to help teammates identify the appropriate assets sizes for each social platform.
  • Adjust copy, graphics, video files and thumbnails when errors are present.
Part-Time Social Media Manager
Popmenu, Remote (Sept. 2020-Nov. 2021)
  • Developed social media editorial calendars and posts for 16 small business clients in the restaurant industry.
  • Created monthly emails for clients with the purpose of driving traffic to their websites.
  • Designed flyers for client events and special promotions.
  • Launched social media profiles for 3 clients during my tenure.
Digital Media Specialist
BioBridge Global, San Antonio, TX (Sept. 2017-Nov. 2020)
  • Spearheaded the organic social media strategy.
  • Integrated patient testimonials and lighthearted videos into the social media strategy to increase engagement.
  • Increased Facebook and Instagram engagement year-over-year by 36.4% and 29.19%, respectively.
  • Managed the company’s five websites and microsite.
  • Facilitated the consolidation of our five websites into one website within a 9-month period.
  • Increased campaign landing page traffic year-over-year by 15%.
Public Relations/Social Media Account Coordinator
ESD & Associates, San Antonio, TX (Feb. 2016-Sept. 2017)
  • Garnered media hits and press coverage for clients via press releases and media advisories.
  • Managed social media accounts for all clients, creating editorial calendars, copy and graphics.
  • Developed monthly and yearly performance web and social media reports for clients.
  • Compiled Google Analytics into monthly performance reports for clients.
  • Assisted account services with maintaining client relationships.

Education

Texas State University, San Marcos, TX (Aug. 2014-Dec. 2015)
Master of Arts in Mass Communications (3.83 GPA)
University of Texas-Pan American, Edinburg, TX (Aug. 2011-May 2014)
Bachelor of Arts in Mass Communications (3.69 GPA)